Privacy policy

Data Protection

At Nos Meilleurs, we take your data protection seriously. This privacy policy informs you about the type, scope, and purpose of the processing of personal data when you visit our website, as well as the rights you have as a data subject. If you have any questions regarding data protection, please feel free to contact us at any time using the contact details provided.

Responsible Authority

The responsible entity within the meaning of the General Data Protection Regulation (GDPR) for the data processing operations described in this privacy policy is:

NMSK s.r.o ("Nos Meilleurs" or "We")

Lermontovova 3

811 05 Bratislava

Slovak Republic

Email: info@nosmeilleurs.com


1. Provision of the Website

To ensure a seamless connection and optimal use of our website, Nos Meilleurs temporarily collects certain information when you access our site. This includes data about your browser and operating system, device type, date and time of access, requested pages or files, the website from which you accessed our site (referrer URL), and your IP address in anonymized form. This information does not allow us to identify you personally and is deleted after a maximum of 24 months.

Legal Basis: The processing of this data is based on Article 6(1)(f) GDPR.

2. Inquiries

If you contact us via email or through the contact form on our website, any personal data you provide will be stored and used exclusively to process and respond to your inquiry.

Legal Basis: The processing of this data is based on Article 6(1)(f) GDPR or Article 6(1)(b) GDPR if your inquiry relates to entering into a contract. The data will be deleted once it is no longer needed for this purpose, such as when your inquiry has been fully resolved.

As a secure alternative, you can always reach us directly via email at info@nosmeilleurs.com.

3. Newsletters and Other Marketing Emails

If you have subscribed to our newsletter, Nos Meilleurs will store and use your email address to regularly inform you about new products, special offers, and events.

Legal Basis: This processing is based on your consent under Article 6(1)(a) GDPR. You can withdraw your consent at any time by clicking the unsubscribe link in the newsletter or by emailing us at info@nosmeilleurs.com. Upon withdrawal of your consent, your data will be deleted unless it is stored in your user account.

If you make a purchase and provide your email address, we may use it for direct marketing of similar products or services. You have the right to object to the use of your email address for direct marketing at any time without incurring any costs other than the basic transmission costs. Each marketing email contains an unsubscribe link for this purpose. Alternatively, you can object by emailing us at info@nosmeilleurs.com.

Legal Basis: This processing is based on Article 6(1)(f) GDPR. You can object to data processing for direct marketing purposes at any time without providing reasons.

4. Orders

When you place an order through our online store, Nos Meilleurs processes the personal data necessary to fulfill your order, such as your name, address, email address, and payment information. We share the required delivery information with the respective shipping service provider to ensure your order reaches you.

We offer payment services via PayPal and Stripe:

  • PayPal: Operated by PayPal (Europe) S.à r.l. & Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg. If you choose PayPal as your payment method, the necessary payment data will be automatically transmitted to PayPal, which may include your name, address, email address, telephone number, and IP address. For more information, please refer to PayPal's privacy policy at https://www.paypal.com/webapps/mpp/ua/privacy-full.
  • Stripe: Provided by Stripe Payments Europe, Ltd. We transmit the data provided during the order process (name, address, email address, invoice amount, currency, transaction number, and credit card details) to Stripe. Stripe processes this data on our behalf to complete the payment. Data may be stored on Stripe's servers in the USA. For more information, please refer to Stripe's privacy policy at https://stripe.com/privacy.

Legal Basis: The processing of this data is necessary for the performance of a contract under Article 6(1)(b) GDPR. The data will be deleted once it is no longer needed for processing your order, unless we are legally obligated to retain it for a longer period.

5. Opening a Customer Account

When you create a customer account, Nos Meilleurs stores the personal data you provide in the registration form, such as your name, email address, and password. Your customer account allows you to track and manage your orders.

Legal Basis: This processing is necessary for the performance of a contract under Article 6(1)(b) GDPR. The data will be deleted when you delete your customer account or when it is no longer necessary for the purposes for which it was collected, unless we are legally required to retain it for a longer period.

By opening a customer account, you are automatically enrolled in our Loyalty Program. For every purchase or other qualifying activity (such as submitting a product review), we will credit you with loyalty points that can be redeemed for gifts. To facilitate this, Nos Meilleurs stores your points balance and records of the associated orders or activities.

Legal Basis: This processing is based on our legitimate interests under Article 6(1)(f) GDPR. The data will be deleted when you delete your customer account or when it is no longer needed for this purpose.

6. Social Plugins

Our website utilizes social plugins from various social networks, including Facebook, Instagram, TikTok, and YouTube.

In this context, Nos Meilleurs is responsible only for the collection of your IP address, which is transmitted—possibly along with other data—to the provider of the respective plugin. We have no control over the further data processing by these providers.

Legal Basis: The collection and transmission of the IP address is based on our legitimate interests under Article 6(1)(f) GDPR.

Facebook Plugin

When you visit a page on our website that contains a Facebook plugin, your browser establishes a direct connection to Facebook's servers, even if you do not have a Facebook account. Information such as your IP address and the fact that you visited our website may be transmitted to Facebook Inc., USA. If you are logged into Facebook, this information can be associated with your Facebook account. We have no control over the data collected by Facebook. For more information, please refer to Facebook's privacy policy at https://www.facebook.com/about/privacy.

Instagram Plugin

Our website includes plugins from the social network Instagram. When you access a page containing such a plugin, your browser connects directly to Instagram's servers. Information about your visit to our website may be transmitted to Instagram LLC, USA, and associated with your Instagram account if you are logged in. We have no control over the data processing by Instagram. For details, please see Instagram's privacy policy at https://help.instagram.com/519522125107875.

TikTok Plugin

We have integrated plugins from TikTok on our website. When you access a page with the TikTok plugin, a connection is established between your browser and TikTok's servers. Even if you do not have a TikTok account, TikTok may collect data such as your IP address and browsing behavior. If you are logged into TikTok, they can associate your visit to our website with your TikTok account. We have no control over the data processing by TikTok. For more information, please refer to TikTok's privacy policy at https://www.tiktok.com/legal/privacy-policy.

YouTube Plugin

Our website uses plugins from YouTube, operated by Google LLC. When you visit a page with a YouTube plugin, a connection to YouTube's servers is established. Information about your visit to our website may be transmitted to YouTube, including your IP address. If you are logged into your Google account, this information may be associated with your account. We have no control over data processing by YouTube. For more information, please see YouTube's privacy policy at https://policies.google.com/privacy.

7. Social Media

When you visit our profiles on social media platforms such as Facebook, Instagram, TikTok, or YouTube, the respective platform operators collect personal data, even if you do not have an account with them. We have no control over the type and extent of data processing by these platforms. The platforms provide us only with anonymized statistical information to help us understand our audience better.

For information on the purpose and scope of data processing by these platforms, as well as your rights and options for protecting your privacy, please refer to their respective privacy policies:

We encourage you to review these policies to understand how your personal data is processed by these platforms.


8. Your Rights

As a data subject, you have the following rights regarding your personal data:

  • Right of Access: You have the right to obtain information about the personal data we process about you, including the purposes of processing, categories of data, recipients or categories of recipients, storage duration, and the existence of automated decision-making, including profiling.
  • Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data concerning you.
  • Right to Erasure ("Right to be Forgotten"): You have the right to request the deletion of your personal data if the processing is no longer necessary, you withdraw your consent, or if the data has been unlawfully processed.
  • Right to Restriction of Processing: You have the right to request the restriction of processing your personal data under certain conditions.
  • Right to Data Portability: If the processing is based on consent or a contract, you have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Right to Object: You have the right to object to the processing of your personal data based on legitimate interests under Article 6(1)(f) GDPR.

If you have given consent to the processing of your personal data, you can withdraw your consent at any time. The withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

Right to Object to Direct Marketing

If Nos Meilleurs processes your personal data for direct marketing purposes, you have the right to object at any time without providing reasons. This also applies to profiling related to direct marketing.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes. You can declare your objection at any time by emailing us at info@nosmeilleurs.com or by contacting us at the address provided above.

Right to Lodge a Complaint

You also have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is unlawful.


We update our privacy policy as necessary due to changes in factual or legal circumstances.